Plumb Right Service Plumbing, Inc. respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the steps we take to keep it secure.
Information we collect
We collect contact details (name, phone, email, address) and service-related information (job details, property access instructions, photos, payment information) that you provide so we can respond to requests and perform work. We may also record notes about service history and preferences to improve future service.
How we use information
We use your information only to address your communicated needs and to execute the appropriate scope of work, including scheduling, diagnostics, repairs, billing, and follow-up. We do not use your information for unrelated marketing or sell it to third parties.
How we protect information
We follow industry-standard practices to protect your information, including secure storage, access controls, and training. We comply with applicable laws and regulations governing customer data protection.
Sharing disclosure
We share information only when necessary to complete the job (for example, with subcontractors or payment processors) or when required by law. Any third parties we use are required to protect your information and may use it only for the purpose we authorize.
Your choices and access
You may review, correct, or request deletion of your personal information by contacting us. We will respond to reasonable requests in accordance with applicable law.
Contact us
If you have questions about this policy or how we handle your information, please contact Plumb Right Service Plumbing, Inc. by phone (270.789.0031), or via our contact form on the website (www.plumbright.us). We will respond promptly and work to resolve any concerns.
TERMS & CONDITIONS
Contact information collection terms
We will collect opt‑in contact information either verbally or through electronic communication channels when you request appointments or service history. This information may include your phone number, email address, and other details necessary to schedule, confirm, or follow up on services. We use the contact information you provide solely to communicate with you about the appointments and service history you request.
Text message consent, opt-out, and data
By submitting forms and/or verbally opting in, you give consent to receive text messages from Plumb Right at the number you provide, including messages generated by automated reminders. Consent is not a condition of receiving our services. Message and data rates may apply, and message frequency will vary based on your appointment request or services provided. You may unsubscribe at any time by replying STOP or by clicking the unsubscribe link where available. Reply HELP to receive assistance regarding your messaging. Customer information will NOT be shared with third parties for marketing or promotional purposes.
Psst! Since you know how we handle your info: